Getting a virtual assistant to manage your emails

Manage my mailMore and more we are seeing a decrease in phone calls, faxing and hand delivering of documents; and are seeing a rise in instant messaging such as Skype, SMSes and, of course, email. But email is fast becoming unmanageable and very overcrowded. A solution may be to allow a virtual assistant to manage your account for you? Here are the ways you can allow someone to manage your email account.

A. If you are using Microsoft Outlook, there are 2 ways someone can manage your email for you: Folder Sharing and Delegate Access.

Folder Sharing

Folder sharing enables another person to access one of your folders. However, it does not include permissions for one to act on behalf of the other. For example, a person who can access your folders cannot reply to email messages or respond to meeting requests for you. So this option works well if you are going on holiday and need someone to check into your email account and inform you of emails that need your urgent attention. Here’s how to do it:

  1. Open Outlook, and find the Folder List; in Outlook 2016, 2013, and 2010, Folder List is the default view.
  2. From the menu that appears, select Properties, and then click the Permissions tab.

If you do not see the Permissions tab, you probably have Personal Folders set as your default delivery location. In order to grant permissions, set the default delivery location to your Microsoft Exchange mailbox.

  1. Click Add.
  2. Select the people to whom you wish to grant permissions. After each selection, click Add.
  3. When you are done, click OK.

Delegate Access

Delegate Access allows one person to act on behalf of another Outlook user. Here your assistant (the delegate) would be responsible for maintaining your schedule, creating and responding to meeting requests. Some assistants might also monitor a manager’s Inbox. By default, your assistant can read only the meeting requests and responses sent to you, and does not have access to read any other messages in your Inbox. Here’s how to do it:

  1. Click the File
  2. Click Account Settings, and then click Delegate Access.
  3. Click Add.
  4. Type the name of the person whom you want to designate as your delegate, or search for and then click the name in the search results list. NOTE: The delegate must be a person in your organization’s Exchange Global Address List.
  5. Click Add, and then click OK.
  6. In the Delegate Permissionsdialog box, you can accept the default permission settings or select custom access levels for Exchange folders. If your assistant needs permission to work only with meeting requests and responses, the default permission settings, including Delegate receives copies of meeting-related messages sent to me, are sufficient. You can leave the Inbox permission setting at None. Meeting requests and responses will go directly to the delegate’s Inbox.

B. If you are using Gmail, the delegate access will allow your assistant to read, send, and delete messages on your behalf, or to access your contacts by clicking the Contacts link. This access does not allow your assistant permission to change your account password or account settings. Here’s how to do it:

  1. Click the gear in the top right.
  2. Select Settings.
  3. Select the Accounts and Import
  4. Under ‘Grant access to your account,’ click the Add another account
  5. Enter the email address of the person you’d like to access your account and click Next Step. Remember you can only enter a Google Mail address.
  6. You’ll see a confirmation message. Click Send email to grant access if you’re sure.

Your assistant will receive a verification email explaining that you’ve granted access to them. Once they have confirmed the request, it may take up to 30 minutes for the verification process to be completed. To see if the delegate has confirmed access to your account, look at the Accounts and Import tab in Settings.

Allowing your assistant to manage your email account will SAVE YOU TIME allowing you to get the more important things on your to-do list done!

Late 94.7 Cycle Challenge entries are possible!

947 cycle challenge

If you have not yet entered this prestigious event, there is still a chance to be part of it!!

The 94.7 Cycle Challenge is a challenging 94.7 km cycle race being held this Sunday 15 November, starting at Riversands Commercial Park in Fourways, Johannesburg.

These are the options for a last minute entry:

  1. You can enter at the Ticketpro Dome on these days: Thursday 8am-6pm, Friday 8am-8pm, Saturday 8am-2pm. The late entry will cost R850.
  2. You can do a substitution where you need to collect the race pack of the person you are taking over from, then go to Queries to get the entry put into your name. The substitution will cost R150.

Happy riding!

Did this post help you?

Send an email to if you need any administrative assistance (big or small), or pop on over to our website and have a look at how we can help you get things done!


Toys R Us’ Top 15 Toy List for 2015

Believe it or not, Christmas is a mere 9 weeks to go! Shopping centres have already decked their halls with exquisite decorations, and if you’re anything like me, you feel the pressure to start buying gifts now! I’ve already bought a singing reindeer plush toy. Who can resist the Christmas charm? But of course I only have so much money to spend on myself, and in our family, Christmas is all about the kids! Having two children of my own, I know that it is often difficult to find something for them that is thoughtful, something they will love, and of course inexpensive. Below is Toys R Us’ Top 15 Toy List for the 2015 Christmas season, which will hopefully give you some wonderful gift ideas for your littlies.

Save yourself some time and let a skivvy ( do the ground work for you, who can provide you with quotes, provide you with further information about the toy, and even do an on-demand payment on your behalf once you have selected that very special gift for your little person!


  1. Fisher-Price Bright Beats Dance & Move BeatBo

  2. Fisher-Price Smart Toy Bear

  3. Disney Junior Doc McStuffins Take Care of Me Lambie

  4. Barbie Saddle ‘N Ride Horse

  5. Little Live Pets Clever Keet

  6. Shopkins Season 3 Fashion Boutique Playset

  7. Journey Girls 2015 Italy Holiday Doll – Giovanna

  8. Paw Patrol – Paw Patroller

  9. Fisher-Price Imaginext Ultra T-Rex

  10. Star Wars Bladebuilders Jedi Master Lightsaber

  11. Star Wars R2-D2 Interactive Robotic Droid

  12. LEGO Dimensions Starter Pack

  13. Guitar Hero Live

  14. Nerf N-Strike Modulus ECS-10 Blaster

  15. Meccano MeccaNoid G15

What specific kinds of toys do your kids want for Christmas? And if you don’t have children, for who are you buying Christmas gifts? I’d love to hear from you!


We’ve launched new packages!

We have some exciting news…we’ve been working tirelessly over the last few months to add our new packages onto our website.

We have introduced three new ONCE-OFF packages where you can choose between 1, 5 or 15 tasks. The idea of the once-off tasks is that they do not expire…ever! So while they are more expensive than the monthly tasks, these tasks can be accessed at any time until they have been used up.

Have a look at the full pricing here:

Employ a skivvy and GET THINGS DONE!

You need a generator.

We all know what load-shedding is, right? And we all know how frustrating it is, even if we are lucky enough to look at our relevant schedules in time. But most of all, we all know how unproductive we are during the periods of load-shedding, especially when the power is out twice in one day.

Let’s face it…all businesses need electricity, from the travelling plumber who needs to email invoices out at the end of the day, to the home baker who desperately needs her oven to work throughout the day, to the larger business who employs 100s of people only to have them inefficient and unproductive for 2 hours a day.

Now, there doesn’t seem to be any light on exactly how long load-shedding will go on for, but it is expected to last for a number of years (some of the Eskom generators will only be able to deliver power into the grid in 2020), and certainly every day until the end of May 2015.

So, really, what I’m getting at is…if you have a small or large business, it would be beneficial to you, and your respective customers, if you had a generator. Let Skivvy do the research you need to find the generator that best fits your company and budget.

Skivvy is born!

At 10:30am on 9 February 2015, Skivvy was born!

After 12 months of programming and testing, Skivvy has gone live! This is a most exciting day for the Skivvy team, and we are all very excited in offering our service to you!

Have a look on our About page to get a sense of who and what we are.

Please check us out at, and put your skivvy to the grind!